Translations:Kennisborging/10/en

You can possibly divide tasks up further into specific sub-tasks. You should also pay special attention to so-called ‘critical’ tasks, which are crucial for optimal operations or continuity within the organisation, but often aren’t experienced as such by employees. Ask yourself: what would go wrong if these tasks were stopped from one day to the next? Where do risks of complaints come from? Which tasks do successors risk making big mistakes with? Prioritise these critical tasks in the knowledge transfer.